The owner does not take his responsibilities towards guests staying in his facilities. He refused to contact his insurance after his housekeeper had thrown away an expensive orthodontic appliance. OK, accidents like these can happen, but he is covered for that by an insurance and should seek for a solution via that way. He lied to us regarding the reason for not helping. He suggested that the company behind his hotel was unwilling to do so, whereas he appears to be running the business with his own mother....
I didn’t knew that Sicilians could be so ignorant and irresponsible. I hope this person is just the single bad exception that we accidentally ran into… Any travel guide will praise Sicilians for their warm hosptitality….